privacy policy

your privacy is important to us at matter. we are committed to protecting your privacy and ensuring that your personal information is handled with care. this policy outlines what personal information we collect, how we use it, and your options regarding our use of your data.

collection of personal information

we collect personally identifiable information like your name, email address, phone number, and address. we also gather anonymous demographic details such as, preferences, and interests to improve our website’s functionality and user experience. that’s all, no agendas!

information sharing

we do not sell your personal information to third parties. however, we may share it with trusted service providers to help with our business activities (i.e., shipping company) To have your order delivered at your door step. these companies are authorised to use your personal information only to provide the aforementioned service. we may share non-personal information (such as website statistics) with third parties like advertising partners. 

cookies and tracking technologies

we use cookies to improve your experience and gather statistical data. cookies help us track preferences and usage patterns. you can disable cookies through your browser settings, but some website features may not function properly without them.

security

we prioritise the security of your personal information. sensitive data, such as credit card information, is encrypted using secure technology (SSL). while we follow industry-standard security practices, no method of transmission is 100 per cent secure, so we cannot guarantee absolute security.

notification of privacy statement changes

we may update this privacy policy every once in a while. if we make significant changes, you will be notified via email or through a website notice.